Returns & Exchanges
At Brillare, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Simply ensure your products are in their original, unused condition with all packaging intact to receive a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include the packing slip provided in the portal.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the outside of your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.